When Dozens of Password managers compete for your attention, it’s really hard to stand out, but Keeper Security managed to do this with their overall impressive product. In this Keeper Password Manager review, we’re going to deep dive into its features, and pit it with other similar services.
First of all, Keeper is available on many platforms: Mac, Windows, Linux, iOS and Android are all available through native apps, and you’ll get the opportunity to use browser addons for Chrome, Firefox, Internet Explorer, Edge and Opera.
Keeper follows a different philosophy when dealing with your entries: You can add logins, identities and credit cards, and that’s pretty much it. However, you can append these with a lot of fields, so you can basically store any type of data, like social security number and so on.
There is a password changer and a password generator, but only in the Mac and Windows clients, so the browser addons don’t contain this feature – in fact, they are only good for password and form filling. However, the apps themselves offer a good way to fill in data for native apps – something which most password managers are not capable of.
It seems to us that the main focus of Keeper is Businesses and enterprises, moreover their solutions are compliant with HIPAA, DPA, FINRA, GDPR, and they advertise it vocally, and also have business specific features like version control, role-based access, security audit and so on. They also introduced BreachWatch, which helps protecting your company from credential-stuffing and account takeover attacks.
Secure cloud storage can also be found among the features, and it’s also Zero-Knowledge.
Although not part of the base package, you can subscribe to KeeperChat, which is an end-to-end encrypted messaging app, so it’s ideal for business and enterprise needs.
Keeper also has plans for individuals and families as well, and at a good price!
Generally, we are satisfied with Keeper’s security measures, but we have a couple of things to point out. Firstly, Keeper uses AES-256 encryption for your vault, and is a Zero-knowledge provider (So not even Keeper knows your Master Password). however, there are account recovery options available, and we’re concerned about the Security Question / Answer part. If the hacker has access to your email-address, and your Security Question / Answer pair is weak, nefarious people could get access to your vault easier. Keeper employs a time-lock after a couple of wrong trial and errors, but this is something we find a bit (only a bit) concerning.
Regarding other security features, the before-mentioned Password Generator, Breachwatch and Deep Web Scan features can give you a piece of mind.
2FA is available (like Google Authenticator), and as always, we are recommending to use 2FA solutions as much as possible, and Keeper also supports Yubikey, so that’s a very huge plus.
It’s complicated, but generally we can say that Keeper has great pricing tiers, satisfying every need. The Free Tier is available on one device only at the time, but you can store unlimited passwords. If you’re using Keeper Free on other than mobile devices, there is no autofill. For a more viable free plan, we suggest Dashlane, or Roboform.
If you’re a single user, There is Keeper Personal, for $2.49 per month, which is a decent choice, it allows multi-device sync, and 24/7 support, Emergency access, and secure record sharing. You can buy a bundled package, this means that you can add-on the secure messenger function as well.
For Family users, the price is $4.99 per month (billed annually), comes with 10GByte secure storage space, and you can add up to 5 users to the tier.
For Business users, the price is $2.50 per seat, and it provides several features: Encrypted vault for every user, Folders and subfolders, Shared team folders,Access from unlimited devices, Policy engine and enforcements, Activity reporting, Team management, and Basic Two-Factor Authentication (SMS, TOTP, smartwatch and FIDO U2F). If you’re a business user, Keeper is on the top of our list!
Enterprise users can get a bang for their buck too: for $3.75 per seat, you’ll get everything in business, plus Single Sign-On (SAML 2.0) Team Management, Advanced Two-Factor Authentication (DUO & RSA), Active Directory and LDAP sync, SCIM and Azure AD provisioning, Email auto-provisioning, Command line provisioning, Developer APIs for password rotation and backend integration. This is a deal which is hard to ignore.
- Keeper Personal $2.49 per month
Multi-device sync, 24/7 support, Emergency access, secure record sharing.
- Keeper Families $4.99 per month
Everything is Personal, + 10GByte secure storage space, 5 users
- Keeper Business $2.50 per month per user
Multi-device sync, 24/7 support, Encrypted vault for every user, Folders and subfolders, Shared team folders, Access from unlimited devices, Policy engine and enforcements, Activity reporting, Team management, and Basic Two-Factor Authentication
- Keeper Enterprise $3.75 per month per user
Business + SSO Team Management, Advanced 2FA, Active Directory and LDAP sync, SCIM and Azure AD provisioning, Email auto-provisioning, Command line provisioning, Developer APIs
Usability of Keeper
However confusing the different tiers are, when you’re actually using Keeper, all the problems go away: The apps (android, iOS), the desktop clients and the web interface is all very intuitive and easy to use. Importing data from other password managers is very easy (and there are step-by-step guides to that). Adding ‘records’ (entries) is very easy, and it’s great that you can have as many customizable fields as you like. Overall, we are very impressed with Keeper’s usability.
Support at Keeper
We are amazed with Keeper’s support! 24/7 customer support through chat and email is awesome, and their customer support hub is immense – It goes into technical details through a step-by-step approach, and the content is very-well written. This is a very huge plus when compared to other Password Managers, we dare to risk to say that it is even better than Dashlane’s!
Keeper- Final Verdict
If you’re an individual user, we suggest checking out our generic password manager guide (But you are fine with Dashlane, Roboform and Sticky Password are all better from a single user perspective), but if you’re a business user, Keeper’s offer is very hard to beat (see our review of the best password managers for business users). The refreshed user interface, combined with a plethora of features makes it one of the best business / enterprise password managers.